5 steps to get lots of helpful votes in your review

Review writing is art, and probably we all have written, or at least tried to write, interesting, useful and true…

You are responsible, ALWAYS: Service Recovery for Aggregator Business

Have you ever faced a situation with Uber when you felt that the driver has taken a longer route? Or,…

The journey or the destination: What matters to whom?

Process and Outcome: what matters to whom? What is the right time to seek customer review?

Persons behind you matter

Call centers do not tell you how many people are waiting behind you. Are they missing something?

Fast Come Fast Served

Equitable wait is important, sometimes more than FCFS, in a retail shop. And, it is not a spelling mistake.